Operations

Automate the queue.
Keep the judgment.
Keep the data.

Language-heavy back offices, claims, KYC, exceptions, automated on Kenya-hosted models with humans approving the sharp edges.

Your bottleneck sits past another dashboard. It’s 200 PDFs, 80 emails, and a spreadsheet pretending to be a workflow. AI automation at Corvux means: intake → understand → draft → human approve → write back, on private models.

Assist
Default mode
API
Write-backs
Eval
Before release
KE
Inference

Pick boring queues with expensive minutes.

Claims intake

Summarise packs, extract fields, open cases, see insurance.

KYC completeness

Flag missing docs before a human reviews, banking.

Email triage

Classify and draft, or buy the focused triage desk.

Exception notes

Turn chaos threads into structured ops notes for payments, M-Pesa ops.

We will refuse pilots that skip evaluation or ask for silent autonomy on credit, clinical, or sanctions decisions. Call that caution. That’s how you still have a licence next year.

$ corvux automate status --flow claims-intake
QUEUE 1,204 cases / week
MODE assist (human approve write-back)
CYCLE vs your baseline, after we measure
OVERRIDE human override rate, yours alone
✓ residency: Nairobi · eval suite green

One workflow. Real KPIs. Then the next.

01
Baseline
Measure cycle time and error cost before AI touches production.
02
Design
Approval points, data classes, failure modes.
03
Integrate
Documents + APIs + private model endpoint.
04
Prove
Eval harness + side-by-side with humans.

Stack pieces you’ll likely combine: document intelligence, custom agents, Corvux Studio for ops ownership later.

Ops leads ask these first.

Is this RPA?

RPA clicks screens. We read documents and language, then call APIs. Often they combine.

Fully autonomous day one?

No. Assist mode first. Autonomy is earned with eval scores.

What queue should we pick?

High volume, clear definition of done, API or folder write-back, language-heavy input.

GPUs required on site?

A pilot can skip on-site GPUs, managed sovereign AI works. On-prem when policy or scale demands.

Automate one painful queue

Bring volume + systems list. We return a pilot plan with residency architecture and KPIs.

Book an automation workshop